Explore our features in depth
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Sales
Boost your sales with a clearer view of opportunities and activity.
With a dedicated sales consultant role view, we'll make sure your sales experts have the right insight to monitor sales now and make the most of what's coming next.
Onboarding
Make welcoming candidates a breeze.
Whatever way you want to bring on candidates, easy integration, automation and analysing features make onboarding smooth for everyone.
Agency-specific data
Get in the driving seat of your workflow.
With the flexibility to define states, fields and document types and templates, we give you the ability to use your data to power actionable and highly targeted intelligence.
Candidate tracking
Take control of all your candidates with a holistic, integrated system.
Create, maintain and define. All candidate searches are combined (pulling from CVs to skills lists) and driven by requirements that you input. With features covering everything from bulk availability updates to shortlist automation.
Candidate contact recording
Streamline your candidate communications and records, across formats, across teams.
Candidate contact recording doesn't need to be chore. We can work with you to build it into your processes with automated logs, templates and analytics all in one place, no matter the format. So everyone is on the same page.
Candidate admin
Supercharge your candidate management.
Our extra candidate features take management to the next level with smart validation of bank details, drag and drop merging and much more. CIS management is ideal if you're in construction and support for Direct Engagement is built for the public sector.
Configuration and onboarding controls
Fully customise your compliance preferences and start as smooth as you mean to go on.
Suit your agency's specific needs with our flexible approach to compliance and a dedicated compliance manager role to support your needs. Make sure new candidates are meeting compliance as quickly and easily as possible with definable validations, safe storage and sending of documents and customisable blocks for non-compliance.
GDPR
Stay on top of personal data processing rules.
Make your GDPR responsibilities run like clockwork, with secure data and document access, consent management and data anonymisation.
Ongoing controls
Keep compliant, no matter what.
Our customisable compliance features move with your agency, helping you stay on top of state changes and requirements.
Third party compliance
Meet third-party compliance. The easy way.
Send out document packs of everything you could possibly need to know from CVs to certificates, to clients according to defined rules per client group and grab online reference requests and submissions, plus document stamps and document redaction options when you need them.
Compliance monitoring
Sleep easy with smart compliance monitoring.
Stay one step ahead of expiry dates with colour coded visibility, alerts and customisable scripts for candidates.
Rostering
Roster like you never have before with specialised automations for any sector.
Especially useful for home care, but useful across sectors, define regular patterns, specify preferred lists and automatically fill the shifts and send notifications depending on availability. You can even pause, for example, if a care recipient goes into hospital.
Adding shifts
Add shifts without anyone putting in a shift.
You can easily add shifts individually or in bulk. Import from emails and copy over templates, and also look after your shift workers with set recovery times.
Filling shifts
Fill shifts swiftly with the best fit.
Quickly fill your shift positions with stored selections of trusted candidates and their histories, by seeing all matching options, in map and graphical views.
Candidate contact
Make the candidate experience smooth from end-to-end.
Contact and manage candidates, keeping everyone in the loop with automated processes.
Shift comms
Optimise your shift comms so everyone's in the loop.
Confirm (or cancel) shifts easily, send notifications of availability and confirmation of booking via SMS and email. Give candidates an easy way to keep you updated if plans change.
Timesheeting
Create timesheets directly from shifts.
Wave goodbye to timesheet silos and chasing. With our timesheet set up and automation, everything flows through seamlessly.
Master and neutral vendor
Set rules on your secondary agencies to manage them your way.
Whether you take a master or neutral vendor approach, or a bit of both, manage your tiers of secondary agencies based on business rules, and opt into our app-based option for extra flexibility.
Adding jobs
Add contract jobs with ease.
With definable workflows, everything drops into place automatically and identifies priorities for you. Rate schemes also allow you to handle multiple pay and charge rates, and much more.
Candidate search
See the bigger picture of clients. Find the right person for the job, faster.
Cast your net with precision thanks to our unique graphical search tool, integrated search on your chosen criteria and customisations on lists and saves.
Contact management
Make contact management flow freely.
Get a contact trail with both candidates and client attached to the vacancy, log incoming contacts straight from your inbox and automate attachments.
Filling roles
Fill roles with confidence.
Quickly bulk update and notify rejected candidates when you fill a job. Send details of the booking by text message or email. Get ongoing AWR monitoring.
Overview
See more than ever before, all in one place.
Jump on an instant view of current vacancies, placements, candidate availability and timesheets. Plus, an overview of interviews for all vacancies and actions to progress the short list.
Perm recruitment
Add momentum to your permanent hire search with smart tools that are part of your system.
From search to final interview, bring the insight and overview you need to know you've secured the best hires. Along with our automated features. You'll be able to move at pace.
Timesheet processing
Get timesheets sorted without a hitch.
Customise your timesheets for ease of processing and matching.
Payment
Integrate with your world of payroll seamlessly.
Wherever you payroll, we'll integrate your systems. So you can take control of your payment reporting, mechanisms and mass updating, all backed by integration expertise and support from our team.
Holiday pay and AWR
Keep holiday pay and Agency Workers Regulations (AWR) flowing.
Link timesheets direct to payroll, build in policing of AWR and configure your holiday pay calculation and reporting.
Invoicing and sales ledger
Save time and hassle with our built in sales ledger and integration expertise.
Imagine what you could do with a built in sales ledger that pushes invoices into your chosen accounting system? We can work with you on the level of detail you need. Everything from agency specific invoice templates to debt chasing letters.
Web platform to project your IQX to the outside world
Project your IQX to the outside world with our web platform.
Our cutting-edge apps for candidates, clients, consultants and secondary agencies take your IQX capabilities to a whole new level, keeping pace with every party in your process for success.
Candidate app
Gain more of the best candidates, with a more open hiring experience.
With our candidate app, iqxCONNECT empowers candidates to keep registering and managing their applications, jobs and details, with access anywhere, all through their phone.
Client app
Keep clients happy, on the go.
Our client app within iqxCONNECT gives them the tools they need to manage their candidate workflow anywhere, anytime.
Consultant app
Stay in consultants' view when they are out and about.
Our consultant app within iqxCONNECT means they can quickly talk to clients and candidates and access insights whenever they need to, wherever they go.
Secondary agency app
Keep secondary agencies close with our tailored system.
Our secondary agency app within iqxCONNECT gives master and neutral vendors the power to maintain their relationships and take action on behalf of their candidates wherever they go.
Built-in automations
Make automations part of your everyday wins, with easy low and no-code tools.
Bring your favourite general management and admin apps and tools into your processes with custom automations baked in. They are easy for your team to pick up and remove friction.
Finance integrations
Whatever finance software you use, we'll have a way you can work with it better.
All the options we cover include these but we are always here to help if something's missing: Accord from Payroll Business Solutions, Staffology Payroll, Merit Payroll, Access Pay & Bill/Safe Tempest, Xero Accounts, Pegasus Payroll, enterpriSe BackOffice, Outsourcing, IRIS Earnie IQ Payroll, Microsoft Dynamics, Trade Shift, OB10, Greentree, Tempaid and Sage Accounts.
Other integrations
Integrate with the things that make your life easier.
From telephony to MailChimp, we can make your day-to-day integrate better, saving you hours of time and effort every week.
Navigation
Make your database more user-friendly.
Databases can be beasts that need taming. But they are also your lifeblood. We've got what you need to set yourself up for success. Define your customisations in one place, and it will behave consistently across the database.
User defined fields
Unlimited user defined fields. Unlimited opportunities to save time.
Automatically made available to the in-built analysis tool, our user defined fields bring you a whole new level of customisation and ease. Set your fields up and they'll be searchable and analysable immediately.
Customisation
Work your user experience the way you work. With us it's fully customisable.
How should your data look? You decide. Get the views of data you need for different categories of user. Hide the ones you don't. Look and feel how you want with options for custom colour schemes, themes, fonts and terminology.
User management
Highly configurable, highly helpful.
Let our user management do the heavy lifting for you with pop up reminders, single sign ons and mechanisms for handling leaving users.
Divisions and departments
Slice up your systems for maximum operating power and security.
Control the access that candidates, clients and other data attached to divisions have. You can even have full separation, so that competing businesses can be run in a single IQX system.
Data organisation
Secure, safe and encrypted. Blaze an audit trail with confidence. Every time.
Forms can be customised. Documents can be stored securely. Information can be encrypted. Changes and activity can be tracked. Mistakes can be reversed. We've got your back.
Report and chart builder
Level up your report and chart building. See the bigger picture.
Get your hands on our powerful report designer component, and customise all your reports, with data selections, export format and automation options. Plus, display your data your way, for clearer dashboards and insight.